We offer 3-day standard shipping on all orders within Australia with a flat rate of $4.90. Majority of all orders arrive between 2-3 days, but in very rare instances, please allow up to 5 days. 

We offer FREE Registered Shipping on orders over $80 (after discount) to Australia shoppers.

Australia Standard $4.90 2-3 Business Days
Australia Over $80.00 FREE 2-3 Business Days
International $14.90 10-14 Business Days

*Please allow up to 24 hours (with the exception of weekends and holidays) to process and ship your order.

The rates may vary for international orders depending on where you live, certain countries add tariffs after the package has been accepted there.  We are not responsible for these additional costs.  The shipping rate will be displayed during checkout, before you submit payment.  

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Please use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information.

LUSH does not hold responsibility for packages that are lost or damaged during the process of delivery by the post office. We do not issue refunds for packages that are lost or damaged during the process of delivery by the post office.

You will receive your order 2-5 business days from the date that it is shipped out, not necessarily from the date that it is placed an order. After your payment is authorized and verified, it may still take a day to process your order. This is just an estimate and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.

We offer Standard Mail to most locations (domestic & internationally). Your shipping cost is displayed at the point of checkout.

If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order with a follow-up email to refund the item(s) not in stock.